Policies 2026-27
Heronsgate Accessibility Policy 2026_2027
Accessibility Plan 2026-2027 Heronsgate
Administering and Storing of Medicines Policy - Heronsgate - 2026-27 (1)
Anaphylaxis Policy - Heronsgate School 2026-27
Attendance Policy 2026-27 - Heronsgate
Heronsgate Anti Bullying and Prevention of Bullying Policy 2026-27
Child Protection and Safeguarding Policy Heronsgate V4
Children Absent from Education Policy 2026-27
Children with Health Needs Who Cannot Attend School 2026-27 - Heronsgate
Equality Policy Heronsgate 2026-27
Heronsgate Parent Code of Conduct
First Aid Policy - Heronsgate - 2026-27
Herons' Partnership Behaviour & Relationships Policy 2026-27 (3)
Relationships and Sex Education Policy - Heronsgate - 2026-27
Relationships and Sex Education Policy in IFtL
Heronsgate Positive Handling Policy 2026-27
Trips and Visits Policy 2026-27
2023-2026 MKC Guidance Policy for Off-site Visits
Visitor and Visiting Speaker Policy - Heronsgate - 2026-27
Policy and Code of Conduct for Class WhatsApp Groups 2026-27
Complaints
School Complaints Procedure
We aim to ensure all pupils and families are satisfied with the education and care provided at our school. Staff strive to deliver the highest standards, and we welcome feedback to support ongoing improvement.
Regular communication through letters, social media, reports, parents’ evenings, and open events keeps you informed of your child’s progress and school activities.
If you have concerns about any aspect of school life or the actions of a staff member, we encourage you to speak with us directly. Most issues can be resolved informally, but a formal complaint may be necessary in some cases. Please do not hesitate to contact us—we are here to help.
